----------------------------------------- Copy the snippet below and paste it between the tags of the page where your phone number appears, right after the Google tag

6 Things to Remember When Upgrading or Migrating Your Legacy System

Do you have a legacy system or legacy systems in place that are slowing your organization’s processes and impeding growth? 

If you do, you’re not alone. Legacy software systems plague many businesses, and legacy system modernization is costly both in regard to time and financial resources.  

Regardless, the benefits of upgrading or migrating your legacy enterprise systems far outweigh the initial sticker shock.  

To help guide you through this often-complex process of upgrading legacy systems, we highlighted a handful of things you must remember to ask and enact before your implementation kicks off.  

1. Direct Replacement or Upgrade? 

Is the goal of the project to simply replace the existing system like-for-like, or make a true upgrade? 

Keeping the same flows, functionality and interface of your system can make the transition a bit easier internally, but making a true upgrade in order to gain a competitive advantage can yield greater benefits in the long run.  

You can get that competitive advantage if you take a more customer-centric approach. In other words, your system can be more than a generic tool, it can be a tool handmade for the specific needs of you and your clients. An upgrade or migration is an opportunity to go from fitting your processes to the abilities of a tool to having a tool custom fit to your desired outcomes. 

Pros and Cons of a Complete Upgrade 

Determining if an upgrade or like-for-like replacement depends on your organization’s needs. However, it’s often thought an upgrade rather than trying to replicate your system can deliver more benefits. But it doesn’t come without its challenges.  

Upgrading your legacy systems can be challenging, costly, and time-consuming. It can also be jarring for consumers and staff to interact with new updates. On the other hand, a like-for-like model can offer users a familiar experience and a smoother transition. 

An upgrade or migration is a must for a customer-centric approach. According to LinkedIn, to support this approach the IT architecture’s goal must be to decouple customer experience from data processing. Rather than making it a one-size-fits-all solution, each touchpoint can be tailored to the consumer. 

Though an upgrade is complex, its benefits far outweigh the costs as described in point #2 below. 

2. Future-Proof Your System 

If you are going to spend the resources in upgrading or building a new system, you should ensure that the system can keep up with ongoing technological advancements. Otherwise, your system may be outdated as soon as the project is complete. 

Adaptability is also key to future-proofing your legacy systems. By ensuring your system is adaptable to changing processes, system demands, or company growth, you can better avoid falling into tech debt because you don’t need to invest in entirely new solutions. Rather, you can make changes and additions to your existing IT. 

Digital transformation is not a destination, but a never-ending journey. As technology evolves and your business grows, you don’t want your legacy IT systems to hold you back. 

3. Include Your Team in the Conversation Early  

Ideally upgrading or migrating from a legacy enterprise system means easier processes for your team, as well as a reduction of the amount of actual interaction they have with the system. However, with any change comes a learning curve, so your employees must know that they are in for a large shift in their day-to-day processes.  

While the upgrade will ultimately make their lives easier, the immediate impact may do the opposite.  

Work With a Subject Matter Expert (SME) 

In addition to including your team in conversations, you should also bring in a subject matter expert. This can be an expert in your industry or an expert in your industry. Their knowledge can help with the conversion from old to new and make the transition easier for everyone involved. 

As the experts at TechTarget emphasize, an SME can also help support the escalation of legacy issues and have the most insight into optimizing processes. With their help, you can ensure your new legacy system includes all the aspects needed to improve workflows and more. 

4. Protect Your Data  

When implementing a new system rather than upgrading your current legacy system, you want to be very mindful of your data. You need to migrate all of your historic data to your new system and you need to ensure that there is data consistency between both systems or you risk losing all of your existing data.  

Data Conversion and Compliance 

Also, consider how you will convert your data. If you’re keeping your data the same, you need to ensure your new legacy system can properly house it. This can be easier in some cases, but can also mean you’re limiting your IT. 

On the other hand, converting your historic data can ensure it’s even more secure and easy to organize. However, you also want to make sure you have the resource to do data mapping. This added step, though time-consuming, ensures your data is better structured and easily accessible by those who need it. 

You must also keep in mind how you will adhere to regulatory compliance on data retention once your information is converted and/or migrated. Have a data retention policy in place that outlines your organization’s protocol for retaining information. This will help ensure your data is in line with laws and regulations related to your industry and overall data retention. 

5. Marathon, Not a Sprint 

A successful legacy migration takes time–and it’s not a process you want to rush. Long before you start seeking a technology partner, you must establish a realistic timeline for project completion. This includes taking into account time researching and demoing solutions, as well as the actual time frame associated with user training and implementation.  

With a solid plan in place, you can ensure your migration occurs smoothly and within your timeline, all while keeping your team content and your data secure. 

6. Post-Migration Preparation 

Issues aren’t magically resolved once implementation is over. Regardless of how diligently the implementation or migration was conducted, there is still a chance that your new system does not work. You need a workback plan in place that can help you identify the issue and mitigate its repetition in other legacy system upgrades.  

Upgrading Legacy Systems with SCAD Software 

Whether you’re looking to build a new system or upgrade an existing legacy one, SCAD Software has a dedicated team of professionals fluent in the nuances of legacy systems.  

To learn more about how we can help you meet today’s and tomorrow’s IT needs, contact us today.  

Table Of Contents

© Copyright . | SCAD Software

Dawie Martins

Head of Client Success and Product Management

With an illustrious career spanning three decades, Dawie Martins has cultivated expertise in diverse technology-related businesses across various sectors, including Retail, Hospitality, and Consultancy. His journey, which has taken him from a developer's role to Product Management, uniquely positions Dawie to lead the charge in Customer Success and Product Management services for our clients. 

In his role as Head of Customer Success, Dawie operates at the intersection of commerce and technology. His mission is to ensure the seamless translation of commercial imperatives into highly effective software applications that not only meet but exceed the outcomes specified by our clients. 

For clients engaging SCAD Software to build applications destined for the market, Dawie and his team offer Fractional Product Management Services. They become invaluable partners in crafting and maintaining a product roadmap, assuming the mantle of the product champion within the client organization. This collaborative approach ensures that our clients' visions are realized efficiently and effectively. 

Dawie's wealth of experience and his dedication to driving success for our clients make him an indispensable part of SCAD Software's commitment to delivering excellence in every project we undertake. 

Shawn De Wet

Chief Technology Officer

Shawn De Wet brings to SCAD Software over two decades of unparalleled expertise in software systems delivery. His career exemplifies a relentless pursuit of problem-solving excellence and a commitment to end-user satisfaction, achieved through meticulous system architecture and design. Proficient in core enterprise ERP systems, Shaun's recent achievements stand as a testament to his prowess, including the conception and successful launch of two cutting-edge SaaS products on the robust Azure platform. 

While Shawn's professional accolades are impressive, his vitality extends beyond the confines of the office. An ardent lover of the outdoors, as evidenced by his passion for mountain biking, Shawn's dynamic and adventurous spirit infuses our technological endeavors with a fresh perspective and boundless energy. 

At SCAD Software, Shawn leads the charge in Operational Delivery of Client solutions. He heads the development team and works closely with our valued clients to ensure they realize their desired outcomes from our technology solutions. His commitment to excellence and customer satisfaction is a driving force behind our success. 

Andy Fensham

Founder, Chief Architect

Andy Fensham's journey is a testament to his unwavering commitment to reshape the software development landscape. With a background in global banking software consultancy, he founded SCAD Software in 1998 with a visionary goal – to address the mounting technical debt that was becoming a liability for businesses worldwide. 

Andy's unique blend of technical expertise and business acumen empowers our clients with pragmatic, robust software solutions that yield tangible results. Recognizing the risks posed by outdated software, he pioneered an innovative approach to custom software development, consistently delivering large-scale projects at an astonishing pace – 75% faster than traditional methods. 

Andy's dedication not only safeguards our clients' future but also cements SCAD Software's position as an industry trailblazer. He continues to lead our innovation roadmap, constantly seeking new ways to enhance our offerings with more examples of how we can turn “minutes to seconds”. 

Shaun Orpen

Group CEO

With an impressive career spanning over three decades in the Technology and Telecoms sectors, Shaun Orpen brings a wealth of experience to his role as Group CEO. His journey began with the groundbreaking entry of Microsoft Excel into the UK market, a stepping stone that eventually led him to play pivotal roles on the UK Executive Board during Microsoft's meteoric rise from £10 million to £1 billion in revenue. 

During his tenure at Orange, Shaun spearheaded the division responsible for catering to Small and Medium Businesses in the UK. Since then, he has continued to shape the success of a number of small and global technology enterprises, leveraging his strategic acumen and commercial leadership. 

Shaun's unwavering commitment to the convergence of technology and business is evident in his track record of elevating every organization he's been a part of. As the driving force behind SCAD Software's commercial endeavors, Shaun is leading our expansion across the UK, Europe, and the USA. 

His steadfast ethical stance, mirrored by his partner Andy Fensham, forms the bedrock of SCAD Software's principles, defining our approach to client interactions and business dealings. 

Stephen Moore


Stephen Moore's illustrious career speaks volumes about his leadership capabilities. With a rich background spanning diverse industries such as Retail, Events, Technology, Telecoms, and Media, he has consistently demonstrated his ability to craft and execute growth, differentiation, and exit strategies in highly competitive markets. 

As the visionary Founder/CEO of multiple successful ventures, Stephen has guided five companies from their inception to remarkable exits and IPOs, including the noteworthy £117 million listing of Expocentric Plc on Techmark 2000. His track record extends beyond entrepreneurship; he has played a pivotal role in over 40 companies as a Non-Executive Director, Chairman, Consultant, and Advisor, raising more than £85 million in private and public markets. 

What sets Stephen apart is his global perspective, cultivated through extensive work in the UAE, US, Singapore, Hong Kong, and EMEA. This international experience enriches SCAD Software's strategic direction, making him an invaluable asset in our mission to navigate the complex landscape of digital transformation and empower our clients to achieve enduring success.