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Delivering A 25% Multi-Year Total Cost Of Ownership Reduction Through Smart Application Migration

How a financial services client planned a 25% reduction in total cost of ownership by migrating their application to the SCAD Software platform and establishing a dedicated support team in South Africa, enabling faster change implementation and expansion into new markets.

This financial services client offers car loan solutions for dealers and needed to support their fast-growing expansion into different territories. As they looked to each new market, there was:

The Challenge

This financial services client offers car loan solutions for dealers and needed to support their fast-growing expansion into different territories. Currently, their outsourced team in India took too long to respond to change requests, slowing down their business momentum.

The Solution

One of the key decisions was to migrate our client’s application from its existing infrastructure to a more streamlined and cost-effective platform. By carefully analyzing the client’s requirements and conducting a thorough evaluation of potential options, we determined that leveraging the resources in South Africa would yield significant benefits. Not only did this approach help reduce the expenses associated with maintaining a team in India, but it also opened up avenues for a more seamless collaboration due to the closer time zones and cultural alignment. Even though salaries in South Africa are 3 to 5 times higher than in India, the efficiency improvement through our processes, platform and approach made this solution a viable one.