Professional Support Services
SCAD Software’s skills and experience extend to expert consultancy and professional services across all IT disciplines, including systems architecture, business analysis, change management, business process re-engineering and project management.
SCAD’s comprehensive technical support services include a highly responsive call logging and management system as well as negotiated, mutually agreed service level agreements (SLAs) that guarantee strict adherence by the company to clearly defined performance measures that help to ensure the availability and reliability of solutions.
SCAD’s business applications and customised solutions are also comprehensively supported by detailed user, technical support and training manuals.
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